Are Customer Experience Platforms Making Things Better Or Just More Complicated?
Recently, I moderated a panel discussion on how customer experience (CX) platforms improve customer engagement and interactions. To my surprise, the panelists came…
Category: First Person
How I Quit My Job And Started Rayna Tours
[This article has been contributed by Manoj Tulsani, CEO and co-founder of the Dubai-based Destination Management Company, Rayna Tours and Travels. ] How did…
How I Started ‘Whispering Leaves’, A Home Decor and Gifting Brand After Law School
The idea of starting a gift shop came to me in 2019. It had been almost a year since I graduated from Law…
Beyond The Toilet Paper: How America Shopped During Covid-19 And Its Various Stages
Watching the ‘orders’ page of our online store became an exercise in studying the American psyche. Over the last few weeks, I’ve seen with part delight, and part discomfort, capitalism play out in the face of a fast-escalating health crisis in the most powerful country on earth.
The Story Of ScoutMyTrip: When Passion Transforms Into Business
It is often said that when you are able to transform your passion into your work, you get the best of both…
How I Gave Up A Wall Street Career To Set Up Zoomcar In India
[This article is a part of our First Person series, where entrepreneurs write about their lives, jobs and careers.] I was studying at USC’s…
From An Accidental Entrepreneur To a Responsible Petrepreneur: The Dogsee Chew Story
[This article is a part of our First Person series, in which entrepreneurs and professionals talk about their lives, jobs and careers.] I would say…
How Gradeup Managed To Get 4 Million Downloads
[This article is a part of our First Person series, in which entrepreneurs and professionals talk about their lives, jobs and careers.] Clearing…
How GetMyUni Became One Of India’s Biggest College Search Platforms
[This article is a part of our First Person series, in which entrepreneurs and professionals talk about their lives, jobs and careers.] Every…